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Although shaping and accessorizing times vary, please allow 45 minutes for custom hat appointments.

Deposits are fully refundable if your custom hat fitting is cancelled within 48 hours notice from your appointment time. All appointment cancellations made less than 48 hours will forfeit their deposit and can not be transferred to a future appointment.

Deposits are fully refundable for private parties with a minimum of one week’s notice (7 days) from your event. Additionally, a minimum purchase of 6 hats is required to uphold the reservation, and the reservation cannot be maintained if the total number of attendees is met without also meeting our minimum hat requirement.

No, you make your hat in real time and leave the store with your one-of-a-kind creation!

The best way to store your Marsh & Magnolia hat is with your crown facing up where you can read the inside label. A hat brush or hat sponge will keep your hat looking new.

• Pre-Shaped Felt hats available in sizes:  6 ½- 7 ¾
• Open Crown Felt hats available in sizes: 6 ⅞ - 7 ¾
• Straw hats are available in XS-L 

Size Guide: 

Our hat stylists are trained to fit you properly and help find and shape a hat that complements both your face shape AND style! 

We offer two lines of felt hats - The Luxe and The Standard. 

The Luxe is an open crown 7x beaver felt hat, available in six core colors -Fully customizable, starting at $395.

The Standard is a pre-shaped tracker-style crown hat made of 100% wool, available in four core colors -. Starting at $175

We offer four lines of straw hats  - The Wanderer, The Traveller, The Boater, and The Drifter. 

1. The Wanderer is a pre-shaped tracker style crown hat in palms, starting at $145
2. The Traveller is a pre-shaped tracker style crown hat in toquilla straw, starting at $155
3. The Boater is a pre-shaped boater style crown hat in fine-pressed palm, starting at $175
4. The Drifter is a pre-shaped tracker style crown hat in fine-pressed palm, starting at $165

Once you shape, its yours to take.

Because your hat is custom-made for you, we do not take returns on any hat styles.  For our retail items, we have a 2-week return policy for store credit or gift cards.

We accept credit cards and cash payment. 

Our booking calendar is the best way to book your custom hat fitting appointment or private party. If you have questions, need assistance or if you have a party larger than 8 people please call our store or email us at: info@marshandmagnoliachs.com to book.

 Hat boxes are available for purchase and can be used to safely store your hat while traveling, or durable enough to ship to your location. 

We do not ship any retail items or accessories at this time.

At this time, we are not offering online design and customizations for our hats, if you have a special request for a custom hat please email info@marshandmagnoliachs,com and we will work to accommodate special requests.

Yes, our custom hat bar experience is perfect for special occasions and events- weddings, rehearsal dinners, bday parties, bachelorette parties, and more! We are happy to travel and set up our experience for you and your guests outside our storefront. We have off-site parameters for logistics and minimum spend, so please email us at events@marshandmagnoliachs.com to discuss your event with us!

Yes, you can restyle your Marsh & Magnolia preferrably during any weekday in store.

 If you purchased The Luxe, our open crown 7x beaver fur felt you get one free reshape of your crown and brim included in your purchase.

Yes, our Hat Stylists are trained to help best fit your hat, shape and style your hat for you. Since you work one-on-one with them throughout the whole experience, gratuity is appreciated.